Privacy and data protection policy
The Privacy and Personal Data Protection Policy defines the collection methods, purposes, security measures and your rights.
1. Protection of personal data
At Blackblox Ltd, we understand and support the importance of the privacy of our customers' data. Our Privacy and Data Protection Policy sets out how we collect personal data, the purposes for which we collect it, the security measures we take and your rights. We treat all personal information you provide to us fairly and protect it carefully in accordance with the applicable regulations of the Republic of Slovenia, the European GDPR regulation and our company's principles and vision.
In just one visit to a website, we exchange countless pieces of information. To help you understand what this means for you, how we collect, store and process this data and what your rights are in relation to it, we have prepared the following policy.
Your personal data may only be accessed by carefully selected employees of Blackblox Ltd and its authorised subcontractors, all of whom are limited to the scope and purpose necessary for the smooth performance of the work and sales processes and marketing purposes in accordance with the consent.
2. Who manages your personal data?
online advertising providers on Facebook, LinkedIn and Instagram,
website and IT service maintainers and web interface maintainers,
developers and deployers of software solutions,
delivery services of Post Slovenia, DPD and DHL,
by public authorities or other legal persons where there is a legal obligation to do so.
We ensure that all authorised persons handle personal data with care and protect it from misuse at all times during lawful processing.
3. How do we obtain your personal data?
- When you sign up for the newsletter using the form on the website www.blackblox.si. This way, your data will be transferred automatically or via the Klavyio app to the main electronic database within 1 day.
- When using the website www.blackblox.si and all its subpages. This involves the use of web cookies to collect data, which you can read more about below.
- Occasionally through sweepstakes and activities, and the user is always made aware of the purpose of the collection and use of personal data.
- Through social networks and other marketing tools such as apps, where the consumer is always aware of the purpose of the collection and use of personal data.
- Through your questions by email, regular mail or other forms of communication based on personal data.
4. What data do we collect?
email address to subscribe to the newsletter,
questions and comments, media content, geolocation data and other information you provide to us,
social media data that you provide to us by interacting with us via the BlackBlox Facebook page and the BlackBlox LinkedIn profile,
your personal data obtained from publicly available sources, including social media,
other information you provide to us in the context of your self-initiated enquiry (which products you are looking for or viewing in our online shop).
5. Purposes of the processing of personal data and legal basis
email updates on news, announcements and products,
provide the services you have requested (such as sending you online newsletters, notifying you of product re-availability, etc.) through the medium you have chosen (such as an email or a phone number),
managing your participation in various advertising activities (such as prize draws, surveys, etc.),
the performance of other obligations you have agreed with us,
Compliance with legal requirements (e.g. for invoicing),
identity verification to avoid fraud,
ensuring that the content and functionality of the website is tailored to your preferences and needs as much as possible,
display relevant ads on social networks (e.g. Facebook, LinkedIn and Instagram),
administrative management on the website,
conducting website research and analysis using web analytics tools.
The security of personal data at the time of purchase is also ensured by compliance with the applicable legal obligations and the recommendations of the Slovenian and international consumer associations.
6. How do we record data on our website?
When you visit the website, certain information is collected for the best possible performance, to ensure quality and to collect general usage statistics - this is information about your device, which is recorded through cookies and code embedded on the website. This information may include information about the type of device you use to browse (mobile phone, tablet, PC or other), your IP address, the type of browser and operating system, your activity on our website (e.g. which subpages you have visited, how you moved around the website, how long it took you to visit each page, etc.).
All the data we receive from your visit is expressed only in the form of an identification number, which means that we cannot identify the actual personal data of the user from it. Your data that we receive from your visit to the website is therefore secure; in order to access the exact data, we would need your personal permission (e.g. providing your e-mail address to subscribe to our newsletter).
You can view, modify or request deletion of any of your personal data that we have collected in the course of our cooperation by emailing us at firstname.lastname@example.org.
7. Web cookies
7.2. What are cookies?
7.3. What are scripts?
7.4. What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor website traffic. This is done through various web beacons that store information about you.
- Technical or functional cookies
Some cookies ensure that certain parts of the website and your user preferences work properly. By placing functional cookies, we make it easier for you to visit our website. This way, you don't have to enter the same information repeatedly when you visit our website and products remain in your shopping basket until you pay for them, for example. We may place these cookies without your consent.
- Statistical cookies
We use statistical cookies to optimise the online experience for our users. These statistical cookies give us insights into the use of our website. We ask for your permission to set statistical cookies.
- Advertising cookies
We use advertising cookies on this website to allow us to tailor ads to you and to give us (and third parties) insight into the results of your campaign. This happens based on a profile that we create based on your clicks and browsing on and off www.blackblox.si. These cookies link you as a visitor to the website to a unique identifier so that, for example, you do not see the same advert more than once.
Cookies for marketing/tracking
Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles for displaying advertising or for tracking a user on this website or on multiple websites for similar marketing purposes.
As these cookies are marked as tracking cookies, we ask for your permission to set them.
7.6. Cookies installed
7.7.1. Managing consent settings
Operation of the website
7.8. Enabling/disabling and deleting cookies
You can delete cookies automatically or manually in your web browser. You can also specify that certain cookies should not be set. Alternatively, you can change your internet browser settings so that you receive a message whenever a cookie is set. For more information on these options, please see the instructions in the Help section of your browser.
7.9. Your rights in relation to personal data
You have the following rights in relation to your personal data:
You have the right to know why your personal data is needed, what will happen to it and how long it will be stored.
Right of access: you have the right to access your personal data known to us.
Right to rectification: you have the right to have your personal data completed, rectified, deleted or blocked whenever you wish.
If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
Right to data portability: you have the right to request from the controller all your personal data and to have it transferred in its entirety to another controller.
Right to object: you can object to the processing of your data. We will take this into account unless there are legitimate grounds for the processing.
8. Signing up via social media
We use leased ad space networks such as Facebook, LinkedIn and Instagram to deliver targeted advertising of BlackBlox's new products and services based on user activity on our website and on demographic, interest and contextual data collected through the social network itself. In this case, your information is used to enable the social network to serve you the advertisements that are of most interest to you based on your perceived activity.
9. How long do we keep your personal data?
We will protect your personal data as long as there is an interest/need to do so or until you withdraw your consent. In cases where the processing and retention of data is based on a contract or is provided for by law, the retention period will be adapted to the contract or law.
If there are reasonable grounds to suspect that the data entered is untrue, we reserve the right to delete it from all databases without notice.
10. What are your rights?
You have the right to request at any time, without justification or consequence, that we complete, rectify or restrict the use of your data or that we permanently remove it from our database. You may also request access to or object to the processing of your personal data and request the transfer of your data. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until its withdrawal. If you believe that your personal data is stored or processed in breach of the applicable regulations governing the protection of personal data, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia.
You can request the complete deletion of your personal data from our system in the following ways, clearly specifying the content of your request:
click on the "unsubscribe" link in the footer of the newsletter;
send a written request by email to email@example.com marked "Unsubscribe";
send your request in writing by ordinary post to our company's address marked "Unsubscribe";
Upon receipt of your request, we will stop processing your personal data within 5 working days.
Although we are committed to the security of your data, due to various factors beyond our control, the flow of information over the internet may not always be completely secure and consistent with our operations. Please take care when entering information that you send to us via online forms and do so responsibly.
If you have any further questions about your personal data or wish to withdraw your consent, you can always contact us at firstname.lastname@example.org.
11. Publication of amendments
Last update: 12.7.2023.
12. Contact details
- Blackblox Ltd
– Mijavčeva ulica 16
– 1291 Škofljica
- Website: https://blackblox.si/
- E-mail: email@example.com
- Telephone number: +386 (0)1 236 48 80