Privacy and data protection policy

The Privacy and Personal Data Protection Policy defines the collection methods, purposes, security measures and your rights.

1. Protection of personal data

At Blackblox Ltd, we understand and support the importance of the privacy of our customers' data. Our Privacy and Data Protection Policy sets out how we collect personal data, the purposes for which we collect it, the security measures we take and your rights. We treat all personal information you provide to us fairly and protect it carefully in accordance with the applicable regulations of the Republic of Slovenia, the European GDPR regulation and our company's principles and vision.

In just one visit to a website, we exchange countless pieces of information. To help you understand what this means for you, how we collect, store and process this data and what your rights are in relation to it, we have prepared the following policy.

Your personal data may only be accessed by carefully selected employees of Blackblox Ltd and its authorised subcontractors, all of whom are limited to the scope and purpose necessary for the smooth performance of the work and sales processes and marketing purposes in accordance with the consent.

2. Who manages your personal data?

In accordance with the principles set out in the Privacy Policy, Blackblox Ltd is the controller of your personal data, Mijavčeva ulica 16, 1291 Škofljica, Slovenia, Europe, tax number: SI 71393897 (the company is a taxable person), registration number: 5997321000, registered with the District Court of Ljubljana on 10. 02.1997, the company's entry number in the court register is 12890300, business account opened with NOVA KBM d.d., Ulica Vita Kraigherja 4, 2000 Maribor, Slovenia, IBAN SI56 0400 1004 8040 694, SWIFT: KBMASI2X. We are committed to a lawful and fair approach to the processing of personal data, which includes restricting access to data. For the purposes set out in point 5, your personal data may only be accessed by authorised employees of Blackblox Ltd, whom we consider to be trustworthy and competent in the field of data processing, and by authorised subcontractors with whom we cooperate for the purpose of technical support, in accordance with the principles set out in the Privacy Policy. These are:
  • online advertising providers on Facebook, LinkedIn and Instagram,

  • website and IT service maintainers and web interface maintainers,

  • developers and deployers of software solutions,

  • delivery services of Post Slovenia, DPD and DHL,

  • by public authorities or other legal persons where there is a legal obligation to do so.

All authorised subcontractors have a contract for the Processing and Protection of Personal Data in accordance with the principles set out in the Privacy Policy. All authorised employees and subcontractors are located in the European Union.

We ensure that all authorised persons handle personal data with care and protect it from misuse at all times during lawful processing.

We may, exceptionally, disclose your personal data to third parties, but only where non-disclosure would cause general or personal damage to you or where you yourself request that we disclose your personal data to a third party in accordance with the principles set out in the Privacy Policy.

3. How do we obtain your personal data?

We accept personal data in the following ways, in accordance with the principles set out in our Privacy Policy:
  • When you sign up for the newsletter using the form on the website This way, your data will be transferred automatically or via the Klavyio app to the main electronic database within 1 day.
  • When using the website and all its subpages. This involves the use of web cookies to collect data, which you can read more about below.
  • Occasionally through sweepstakes and activities, and the user is always made aware of the purpose of the collection and use of personal data.
  • Through social networks and other marketing tools such as apps, where the consumer is always aware of the purpose of the collection and use of personal data.
  • Through your questions by email, regular mail or other forms of communication based on personal data.

4. What data do we collect?

We collect and store the following data for further use and processing in accordance with the principles set out in the Privacy Policy:

  • email address to subscribe to the newsletter,

  • questions and comments, media content, geolocation data and other information you provide to us,

  • social media data that you provide to us by interacting with us via the BlackBlox Facebook page and the BlackBlox LinkedIn profile,

  • your personal data obtained from publicly available sources, including social media,

  • other information you provide to us in the context of your self-initiated enquiry (which products you are looking for or viewing in our online shop).

5. Purposes of the processing of personal data and legal basis

We collect and process personal data for our own sales and promotional purposes through the website in the European Union and the rest of the world. We collect data for the following purposes in accordance with the principles set out in our privacy policy:

  • email updates on news, announcements and products,

  • provide the services you have requested (such as sending you online newsletters, notifying you of product re-availability, etc.) through the medium you have chosen (such as an email or a phone number),

  • managing your participation in various advertising activities (such as prize draws, surveys, etc.),

  • the performance of other obligations you have agreed with us,

  • Compliance with legal requirements (e.g. for invoicing),

  • identity verification to avoid fraud,

  • ensuring that the content and functionality of the website is tailored to your preferences and needs as much as possible,

  • display relevant ads on social networks (e.g. Facebook, LinkedIn and Instagram),

  • administrative management on the website,

  • conducting website research and analysis using web analytics tools.

The security of personal data at the time of purchase is also ensured by compliance with the applicable legal obligations and the recommendations of the Slovenian and international consumer associations.

6. How do we record data on our website?

When you visit the website, certain information is collected for the best possible performance, to ensure quality and to collect general usage statistics - this is information about your device, which is recorded through cookies and code embedded on the website. This information may include information about the type of device you use to browse (mobile phone, tablet, PC or other), your IP address, the type of browser and operating system, your activity on our website (e.g. which subpages you have visited, how you moved around the website, how long it took you to visit each page, etc.).

All the data we receive from your visit is expressed only in the form of an identification number, which means that we cannot identify the actual personal data of the user from it. Your data that we receive from your visit to the website is therefore secure; in order to access the exact data, we would need your personal permission (e.g. providing your e-mail address to subscribe to our newsletter).

You can view, modify or request deletion of any of your personal data that we have collected in the course of our cooperation by emailing us at

7. Web cookies

7.1. Introduction

Our website (the "Website") uses cookies and other related technologies (for convenience, all technologies are referred to as "cookies"). Cookies are also set by third parties that we have engaged. In the document below we inform you about the use of cookies on our website.

7.2. What are cookies?

A cookie is a small, simple file that is sent along with the pages of this website and stored by your browser on your computer's or other device's hard drive. The information stored in it may be returned to our servers or to the servers of relevant third parties on your next visit.

7.3. What are scripts?

A script is a piece of software code used to make our website work properly and interactively. This code is executed on our server or on your device.

7.4. What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to monitor website traffic. This is done through various web beacons that store information about you.

7.5. Cookies

  • Technical or functional cookies

Some cookies ensure that certain parts of the website and your user preferences work properly. By placing functional cookies, we make it easier for you to visit our website. This way, you don't have to enter the same information repeatedly when you visit our website and products remain in your shopping basket until you pay for them, for example. We may place these cookies without your consent.

  • Statistical cookies

We use statistical cookies to optimise the online experience for our users. These statistical cookies give us insights into the use of our website. We ask for your permission to set statistical cookies.

  • Advertising cookies

We use advertising cookies on this website to allow us to tailor ads to you and to give us (and third parties) insight into the results of your campaign. This happens based on a profile that we create based on your clicks and browsing on and off These cookies link you as a visitor to the website to a unique identifier so that, for example, you do not see the same advert more than once.

  • Cookies for marketing/tracking

Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles for displaying advertising or for tracking a user on this website or on multiple websites for similar marketing purposes.

As these cookies are marked as tracking cookies, we ask for your permission to set them.

7.6. Cookies installed



We use Google Analytics for website statistics. Read more

Data sharing

We do not pass this information on to third parties.



Expiration of validity




Website user settings


1 year

Website user settings



Website user settings

Google Analytics


We use Google Analytics for website statistics. Read more

Data sharing

For more information, read Google Analytics Privacy Statement.



Expiration of validity



2 years

Storing and counting page views


1 year

Storing and counting page views

Google Adsense


We use Google Adsense for advertising. Read more

Data sharing

The exchange of information is under investigation



Expiration of validity




Saving and tracking conversions



Ensuring ad impressions or retargeting



Data sharing

The exchange of information is under investigation

Purpose pending investigation


Expiration of validity








7.7. Consent

When you visit our website for the first time, you will see a pop-up explaining about cookies. By clicking on "Save Settings", you consent to our use of the categories of cookies and plug-ins that you have selected in the pop-up window as described in this Cookie Policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

7.7.1. Managing consent settings

Operation of the website

Always enabled


Allow / Reject


Allow / Reject

7.8. Enabling/disabling and deleting cookies

You can delete cookies automatically or manually in your web browser. You can also specify that certain cookies should not be set. Alternatively, you can change your internet browser settings so that you receive a message whenever a cookie is set. For more information on these options, please see the instructions in the Help section of your browser.

7.9. Your rights in relation to personal data

You have the following rights in relation to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be stored.

  • Right of access: you have the right to access your personal data known to us.

  • Right to rectification: you have the right to have your personal data completed, rectified, deleted or blocked whenever you wish.

  • If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.

  • Right to data portability: you have the right to request from the controller all your personal data and to have it transferred in its entirety to another controller.

  • Right to object: you can object to the processing of your data. We will take this into account unless there are legitimate grounds for the processing.

If you wish to exercise these rights, please contact us. Please see the contact details at the end of this Cookie Policy. If you have a complaint about how we handle your data, we will be happy to hear from you and you have the right to lodge a complaint with the supervisory authority (data protection authority).

8. Signing up via social media

We use leased ad space networks such as Facebook, LinkedIn and Instagram to deliver targeted advertising of BlackBlox's new products and services based on user activity on our website and on demographic, interest and contextual data collected through the social network itself. In this case, your information is used to enable the social network to serve you the advertisements that are of most interest to you based on your perceived activity.

9. How long do we keep your personal data?

We will protect your personal data as long as there is an interest/need to do so or until you withdraw your consent. In cases where the processing and retention of data is based on a contract or is provided for by law, the retention period will be adapted to the contract or law.

If there are reasonable grounds to suspect that the data entered is untrue, we reserve the right to delete it from all databases without notice.

10. What are your rights?

You have the right to request at any time, without justification or consequence, that we complete, rectify or restrict the use of your data or that we permanently remove it from our database. You may also request access to or object to the processing of your personal data and request the transfer of your data. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until its withdrawal. If you believe that your personal data is stored or processed in breach of the applicable regulations governing the protection of personal data, you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia.

You can request the complete deletion of your personal data from our system in the following ways, clearly specifying the content of your request:

  • click on the "unsubscribe" link in the footer of the newsletter;

  • send a written request by email to marked "Unsubscribe";

  • send your request in writing by ordinary post to our company's address marked "Unsubscribe";

Upon receipt of your request, we will stop processing your personal data within 5 working days.

Although we are committed to the security of your data, due to various factors beyond our control, the flow of information over the internet may not always be completely secure and consistent with our operations. Please take care when entering information that you send to us via online forms and do so responsibly.

If you have any further questions about your personal data or wish to withdraw your consent, you can always contact us at

11. Publication of amendments

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will notify you by email and/or by prominent notice in Our App before the change becomes effective and will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy regularly to check for any changes. Changes to this Privacy Policy will become effective when posted on this page.

The Privacy Policy of Blackblox Ltd shall enter into force on 1. 7. 2023.

Last update: 12.7.2023.

12. Contact details

For questions and/or comments about our Cookie Policy and this Statement, please contact us using the following contact details:

- Blackblox Ltd

– Mijavčeva ulica 16

– 1291 Škofljica

– Slovenija

- Website:

- E-mail:

- Telephone number: +386 (0)1 236 48 80

The cookie policy has been synchronised with the